About Us About Us
Products & Services Products & Services
Services for Departments for Faculty and Staff
Services for Residents for Residents
Services for non-UCSB Groups for Non-UCSB Groups
Infrastructure Infrastructure Services
Directories Directories
Reference Information Reference Information
Reference Information About This Site
 

 

Communications Services My Account | Contact Us
  
view site map contact Communications Services staff
  CommServ > Faculty And Staff > Telephone Service for Faculty and Staff

Telephone Service for Faculty and Staff

telephone service

Service Description

Communications Services provides single- or multi-line telephone service to UCSB faculty and staff offices and labs. Installation and monthly fees are charged to a designated University or BARC account number.

Telephone equipment – including instruments, line cords, and wiring – must be purchased and maintained independently of telephone service. You can purchase telephone equipment from Communications Services, or you can buy equipment from the vendor of your choice.

For a list of features that come with standard telephone service for UCSB faculty and staff, see our Custom Calling Features.

To learn about programmable multi-line digital telephone systems, see Digital Key Telephone Systems.

Getting Telephone Service

Telephone Service Add-Ons

Feature Package 2000
Includes all the features in Feature Package 1000, which comes with your standard telephone service, plus Redial, Camp-On, Call Return, and optional Call Waiting/Cancel Call Waiting.

Feature Package 3000/Caller ID
Includes all the features in Feature Package 2000, plus Caller ID and optional Call Waiting/Cancel Call Waiting.

Voice Mail
Voice Mail service activation fee is waived when you order it along with a new telephone line.

Additional Locations
You can have service for the same telephone number delivered to more than one location. Cable pair rental charges apply if a telephone line appears in more than one building.

Line Restriction, Local and Long-Distance Calling

When you order telephone service, you will be asked to choose a restriction class for each line. Restriction classes control the extent to which users can make toll calls from a line. The table below shows the kinds of calls that are allowed in each restriction class.

LINE RESTRICTION CLASSES (RSC)
  RSC1 RSC5 RSC7 RSC2 RSC6
On Campus Yes Yes Yes Yes Yes
911 Yes Yes Yes Yes Yes
Local Yes Yes Yes Yes No*
Toll-Free (800) Yes Yes Yes No* No*
Operator-Assisted Yes Yes Yes No* No*
Toll Yes Yes No* No* No*
900 1 No No No No No
* Line restriction may be overridden with an account code.
1 Currently, 900 calls are blocked for all restriction classes. In the future, however, RSC1 may be configured to allow 900 calls.

For details on local and long-distance calling rates, see:

Related Services

Using Your Telephone Service

TAM

 

 

University of California Santa Barbara Home Page
Copyright © 2003-2017 The Regents of the University of California, All Rights Reserved
Web contactTerms of UseAccessibilityPrivacy
Last modified: 9/23/2013